Interactive Marketing
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Interactive Marketing >> Case Studies >> Marks and Spencer
 

The Challenge :  

  • Multi-channel integration of Hampers e-Brochure with email marketing, direct mail, call centre outbound
  • Targeting of B2B data with specific revenue target to achieve
  • Identify best target groups for future campaigns

Working in partnership with Blue Sheep, this highly effective solution was delivered.

The Solution: Integrated e-Brochure

  • e-Brochure replica of the print campaign
  • email targeting managed by Blue Sheep, combining a variety of targeted and test email data
  • A campaign 'Landing page' was created to help increase conversion rates.
  • Customers could view e-Brochure online or as a download
  • Marks and Spencer Call Centre activity was far more efficient - solution enabled staff to email customers the e-Brochure mid-conversation, talk through the range and convert to sale - all in 1 sales call.

This demonstrates how multi-channel e-Brochure campaigns can generate real ROI.

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